Shelter Me
The Problem
The Problem
The Problem
According to Animal Shelter Statistics stated by spot.com an animal shelter takes around 3.3m to 6.3m animal every year. Some of them are abused, some abandoned, and some diseased. What makes it worse it people tend to buy animals as their pets which makes a marketable product and they are victimized as breeding animals ignoring their mental and physical health.
The Solution
"Shelter Me" provides a solution to all this misfortune that animal encounter. This app will help people adopt animals according to their preference without any type of buying involve. This app will have some procedural path that would ensure routine checkup of the animals even after their adoption.
Timeline
August 23- August 31
Role
Role
Role
UX Designer, UX researcher , Visual Designer
Responsibilty
Responsible for designing the app, research, testing and visualization.
Understanding the Users
01
User Research
02
Persona
03
Key Insight
04
Journey Map
User Research
I conducted Primary User Research by surveys, in order to get the understanding of the product.
" Second hand Dogs make First class pet"
Research Summary
According to the research conducted with 5 participants , 5 out of 5 participants liked the concept of the app, 3 out of 5 participants would like to adopt a dog, 4 out 5 participants wanted to know the medical history, 1 user out of 5 user was interested in knowing location of pet at present and 5 out of 5 wanted to know its natural nature.
Personas
Name : Shri
Age : 25 y/o
Hometown : Burla, Orissa
Family : Single , 2 dogs
Occupation : Vet Student
“I love dogs they are basically my soul animals, I do feel bad for stray dogs but it difficult to adopt without knowing their medical history ”
Goals
Frustration
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To adopt 7 stray dogs.
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Open a shelter home of dogs.
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Be a Vet.
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Anxious of her pets health.
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Unfordable price for adopting Dogs
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Not being able to find trustworthy shelter home to adopt.
Bio
Shri is a Vet student and studies for around 15 hours a day and in her free time she like to play with her 2 dogs Angel and Guru. She wants an app that is trustworthy and where she can adopt pets without losing a fortune.
Name : Aarav
Age : 31 y/o
Hometown : Siliguri, West Bengal
Family : Married , 1 dog
Occupation : Software Engineer
" I am a full time working Engineer, I really don't have time to bring my cats to regular checkups, it would be nice to have follow ups from the adoption center on request.
Goals
Frustration
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Adopt a cat and a dog.
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Play with them everyday
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No trusted adoption center
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Wants to natural nature of the pet before adopting
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Wants young cats.
Bio
Aarav is a fulltime engineer and loves cat but he is unsure to adopt stray cats because he thinks they have wild nature. He wants to adopt cats that have friendly nature and are easy to take care off.
Key Insight
Pet Personality
Based on you primary research the user were peculiar regarding the natural nature of of in the shelter home, therefore it becomes important to include this details in pets profile.
Medical History
The users wants to know the prior health of the pet they want to adopt, therefore along with health details chat with owner will subside there need in chatroom.
Delivery
Some user wants delivery option for their Pet, because of busy schedule, and thus adding delivery option may bring accessibility.
User Journey Map
Paper Wireframe
Below is the paper wireframe I created after ideating through crazy eights , the wireframes consists necessary layout to complete the app flow efficiently. The layout starts with basic navigation with hamburger menu, to make the make more social friendly, I added a section called warriors in which everyday new pets who have won any kind of ailment will be displayed and can be adopted so for.
Home screen Lo-fi
This is the first frame that the user sees when they enter the app, to make it obvious, they have below mention feature.
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A Special warrior pet option.
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Donation option
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Exploring etc.
Hamburger Menu
Exploring Pets by catergories
Donate option for easier donation
Special featured for Warrior pet
Usability Studies Findings
Round 1
User finds it difficult to contact with shelter home before booking an interview.
User wants to view their adoption summary page to track and know the status.
Iteration after 1st Usability testing
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In order for the user to obtain first hand details about the pet, I added special option of " Chat with owner" in order to satisfy necessary question if the user any .
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In order for the user to obtain first hand details about the pet, I added special option of " Chat with owner" in order to satisfy necessary question if the user any .
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Created a Adoption summary page to help user track their pet, and necessary detail after adopting .
Before
After
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Adoption summary page
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Lo-fi Prototype
This in lo-fi digital wireframe created on Figma, this the basic first wireframe, few iteration were done in hi-fi prototype. For the working link of the wireframe click here .
Usability Findings 2
On conducting usability study, there user at that point did not find any necessary problem with the flow.
Hi- Fidelity Prototype & Mockups
Hi- Prototype Mockups
The high fidelity prototype has cleaner user flow Shelter Me. It has necessary iteration and prototype complete smooth necessary app flow.
Link to Hi-Fi Prototype is here
Accessibility consideration
Provide access to users who are visually impaired through adding alt to image for screen readers
Used icons to help make navigation easier
Detailed imagery for pets to help all user understand the design
Takeaways
Impact
The app makes under-represented group heard and considered. This app will help user to adopt dog without putting any monetary benefits and also user to inculcate responsibility before adopting.
One quote from peer feedback:
"This app is really a need, I see so many needy dogs that need it, really a good and innovative design.
What I learned :
While designing the app , I learned that the first ideas are just beginning phase. With peer feedback and usability study their is always a scope for iteration and is always a ongoing process.
Next Steps
Conduct another round of usability study and validate whether user pain points are addressed or not.
Conduct user research to determine if their are any other areas of need.
Thank you for your time reviewing my work on my Bouquemized app! If you'd like to see more get in touch, my contact information is provided below.